Home Bargains are one of the leading supermarkets in the country. This means they receive a lot of customers, both new and existing ones. However, while they provide exceptional services, customers may sometimes encounter some issues, and may thus need to contact them. Home Bargains offers some solutions through which customers can air their grievances. One of the most popular ways is to call them. Other options include contacting them by sending them an email or reaching them via their website. While there may be many reasons to contact them, here are some of the common ones.

Wrong product

You may sometimes request to buy something, but when you reach home or after is has been delivered, you find that it is not the right product. It is important to contact them right away and have the situation rectified. It is also advisable to have evidence such as a receipt showing you shopped there.

Quality

There are sometimes when the quality you get is not what was advertised. You may also find that some of the products you had bought had expired. You should contact them immediately to have the issue rectified.

Customer service

According to the supermarket, their staff is required to treat customers in a professional and courteous manner. If for any reason you feel you were treated unfairly or their customer service was poor, then you can contact them and air your grievances.

Lost items

In big supermarkets such as Home Bargains, it is easy to misplace or lose some of your items. If you reach home and discover that you have lost or misplaced some of your items, you can contact them and see if they can be of any help.

Enquire about their products or services

As a consumer, you may want to enquire about some products you may be interested in, especially if you cannot find what you are looking for in their online catalogue. For example, you may want to enquire if they have a particular product, its costs and specifications. It is advisable to contact them and have your issues clarified, instead of going to their stores and ending up disappointed.

Delivery of goods

When you make an order online, many things can go wrong. One of them is that you may not receive your product within the agreed timeframe. If you feel that your product is taking too long, you should contact them so they can clarify what time you can expect your delivery.

When you want to change an order

There are sometimes when customers may want to change an order for a variety of issue. If you feel you want to change your order, you are free to contact them and give them your reasons for wanting to change your order.

Incorrect price charges

There have been numerous cases where customers feel they have been overcharged. This can happen accidentally when a customer receives the wrong ticket. If you feel your ticket does not reflect the correct price, you can contact them and have the issue resolved.